How PCI Applies
If your business or organization accepts, processes or transmits credit card data, it must comply with the Payment Card Industry Data Security Standards (PCI DSS). As Qualified Security Assessor (QSA), Sera-Brynn has the qualifications, capabilities and solutions to help any size business or organization with achieving compliance.
We understand that there’s no shortage of QSAs to choose from. Many are quite capable and do a good job at keeping up to date with changes. What there is a shortage of is customer service. Some complaints we’ve heard after replacing other QSA companies are that they can become difficult to get a hold of or rotate lead QSAs out of the blue. Some are dictatorial in their approach and are not interested in identifying compensating controls to meet compliance objectives. It’s their way or the highway. Lastly, the constant upsell, upsell, upsell pressure gets old.
We have a very simple approach to customer service: We treat our clients the way we would like to be treated. Everything else naturally falls into place when that one basic tenant is incorporated into everything we do. We don’t arbitrarily rotate QSAs in and out of engagements. We get ROCs turned around in weeks, not months. Between audits, if you need consulting from the QSA that led your assessment, you can reach out to them directly at any time.
We have the experience needed to handle organizations of any size and scope. We’ve conducted assessments for Fortune 500 businesses, state government organizations with hundreds of locations, municipalities, health systems containing numerous hospitals, large health insurance companies, as well as SMBs such as car dealer chains, medical practices, retirement homes and restaurant chains.